Refund Policy

Collins Center operates all agency functions under a high level of internal and external supervision and integrity. All donations are carefully utilized under the stated purpose of the organization and we strive to honor the investment of trust our grantors and donors place in us. If you would like to discuss the refund of a donation, please contact our Executive Director within thirty (30) days of the original donation date to share your concerns and determine what options are available. Once a calendar year has closed (December 31), donors have 30 days to request any refunds and will be issued a replacement tax donation statement reflecting the refund, if applicable.